Plan Your Visit
Plan Your Visit
Opens April 25th
HOURS
Tuesday through Saturday 10 a.m. to 6 p.m.
ADMISSION FEE
$10 for adults. Free admission for children under 12. American Ancestors members receive free admission.
ADDRESS
97 Newbury Street, Boston, Massachusetts, 02116
Getting Here
By Public Transportation (MBTA)
Subway (T): Take the Green Line to Copley Station (5-minute walk) or Arlington Station (4-minute walk). Take the Orange Line to Back Bay Station, then walk 10 minutes.
Bus: Bus routes 9, 10, 39, and 55 stop near Copley Square, just a short walk away.
By Car
Paid street parking is available on Newbury Street and surrounding streets. Several parking garages are nearby, including the Prudential Center Garage and Boston Common Garage.
By Bike or Walking
Newbury Street is pedestrian-friendly and accessible via Boston’s Bluebikes system. Bike racks are available nearby.
If you're coming from Copley Square or the Boston Public Garden, it's just a short, scenic walk.
Accessibility
The Family Heritage Experience is designed to accommodate individuals with mobility needs, and we strive to ensure an inclusive and welcoming experience for everyone.
INCLUSIVITY
We are committed to being a safe, inclusive space where people treat one another with civility and respect.
General Information
What is the Family Heritage Experience?
The Family Heritage Experience is a state-of-the-art visitor attraction located at 97 Newbury Street in Boston's Back Bay. The FHE invites visitors to interact with exhibits and displays that explore questions about family origins, journeys, and cultural traditions.
Where is the Family Heritage Experience located?
The Family Heritage Experience is located at 97 Newbury Street in Boston, a historic and vibrant destination known for its mix of high-end boutiques, galleries, cafés, and cultural institutions. Nestled in the heart of Back Bay, Newbury Street is one of Boston’s most iconic streets, attracting both locals and visitors with its unique blend of history and modern charm.
Visiting the Family Heritage Experience
What are the hours of operation?
Tuesday through Saturday, 10am to 6pm.
Do I need to purchase a ticket?
Yes, an admission ticket is required. Tickets can either be purchase online or in person. Children under 12 are free and American Ancestors members receive free admission.
How much does admission cost?
Admission costs $10.00 per person but children under 12 are free.
Is the Family Heritage Experience suitable for all ages?
Yes! The experience is designed for history and genealogy enthusiasts of all ages, with interactive exhibits and storytelling elements for families, individuals, and groups.
Can I bring a school group or schedule a private tour?
We are not currently conducting school group visits of the FHE, but may do so in the future. Please check back for more information. To inquire about a private tour, please contact membership@americanancestors.org.
What can I expect during my visit?
During your visit to the Family Heritage Experience, you can expect an immersive exploration of family history through interactive exhibits, multimedia displays, and engaging storytelling. The experience is designed to help you learn about the broader journey of family heritage, providing tools and inspiration to trace your own ancestry.
Will I have access to genealogists or research help?
Yes, but you need to schedule a time with a genealogist before or after your visit to the Family Heritage Experience. Consultations require at least four weeks' notice to ensure availability. Sign up here.
Can I bring my own genealogy research materials?
Yes, you can bring your own genealogy research materials if you are planning on visiting the Brim-DeForest Library. However, the Family Heritage Experience does not have dedicated research space for personal research.
Access to the library is free to members and there is a separate $25.00 admission charge if non-members wish to access the library during a visit to the Family Heritage Experience.
Are there food options available?
No, we do not have food available on-site, but you can visit one of the many dining options on Newbury Street, which offers a variety of restaurants, cafés, and grab-and-go spots just steps away from the Family Heritage Experience.
Is the Family Heritage Experience accessible?
The Family Heritage Experience is fully accessible to all visitors. Our space is designed to accommodate individuals with mobility needs, and we strive to ensure an inclusive and welcoming experience for everyone.
Membership & Support
Is the Family Heritage Experience connected to American Ancestors?
Yes, the Family Heritage Experience is operated by and is an initiative of American Ancestors. It is designed to engage visitors in the stories of family history and heritage, connecting them to the expertise and resources that American Ancestors has provided for nearly 180 years.
Do American Ancestors members get special benefits at the Family Heritage Experience?
Yes! American Ancestors members receive free admission to the Family Heritage Experience for themselves and their family. It’s just one of the many benefits of membership!
Can I become a member during my visit?
Yes! You can sign up to become a member during your visit or online at any time. Membership comes with exclusive benefits, including free admission to the Family Heritage Experience for you and your family.